KYC process

To ensure compliance with legal and security regulations, all users are required to complete the Know Your Customer (KYC) verification process. Below are the possible statuses of your KYC application and the next steps you may need to take:

1. Not Verified:
   If your account shows as "Not Verified," it means you have not yet started the KYC process. Please initiate the process by submitting your identification documents through the designated section in your account.
2. Application in Process:
   If your application is under review, no further action is needed from your side at this time. The verification team is processing your documents, and you will be notified once the review is complete.
3. Additional Documents Required:
   If your application status indicates that additional documents are needed, it means the initial submission was incomplete or further verification is necessary. Please check your email or account notifications for details on the specific documents required and upload them promptly to proceed.
4. Failed/Retry Needed:
   If your application has failed, it could be due to an issue with the submitted documents (e.g., blurry images, expired IDs, or mismatched information). Please review the reasons provided and resubmit the required documents to retry the verification process.

Get your KYC here. If you encounter any issues or have questions about your KYC status, please contact our support team for assistance at support@funtico.com