What to Do If Your Rewards Aren’t Showing Up?
We know how exciting it is to earn rewards in Funtico games, and we’re here to ensure you receive them smoothly. If your rewards aren’t showing up, don’t worry! Follow these simple steps to troubleshoot and resolve the issue.
If your rewards aren’t showing up, don’t worry! Follow these simple steps to troubleshoot and resolve the issue.
Give It a Moment to Sync
Rewards are automatically synced to your account, but sometimes there might be a brief delay due to server updates or connection issues. Wait a few minutes and check again.
If it still doesn’t appear, please share your game ID so our support team will be able to investigate it further.
Once you have your Game ID, reach out to our support team with the following details:
- Game Name: The game where you didn’t receive your rewards.
- Game ID: Your unique identifier.
- Reward Details: Mention what kind of reward is missing (e.g. items, etc.) and how you earned it.
You can submit your issue through the in-game support feature or contact us via the Funtico Support Page.
Additional Notes
- Rewards earned through special events or tournaments may take longer to process. Check the event details for timing information.
We’re here to help resolve your issue as quickly as possible. Thank you for your patience, and we hope you continue to enjoy the exciting world of Funtico games!